Title Service Coordinator, First Steps
Location Hopkinsville
Job Information

SERVICE COORDINATOR, First Steps
REPORTING/COORDINATING RELATIONSHIP: Program Manager
SUPERVISORY RESPONSIBILITIES: N/A
PRIMARY RESPONSIBILITIES:
This employee’s work location will be in Hopkinsville with frequent travel to other counties. Duties include:
(1) Coordinating all services across agency lines; and
(2) Serving as the single point of contact in helping parents to obtain the services and assistance they need to address the needs of their child as recognized on their Individualized Family Service Plan (IFSP).
Service coordination is an active, ongoing process that involves:
(1) Assisting parents of eligible children in gaining access to all services identified in the IFSP;
(2) Coordinating the provision of Early Intervention Services and other services (such as, but not limited to, medical services) based on IFSP;
(3) Facilitating the timely delivery of available services; and
(4) Continuously seeking the appropriate services necessary to benefit the development of each child being served for the duration of the child’s eligibility;
(5) Maintain knowledge of the state and federal regulations governing the First Steps program, as well as changes in services/guidelines;
(6) Maintain complete and accurate records on designated children referred through the Point of Entry (POE), keeping on file all records generated by the POE from all other service providers;
(7) Other duties as required/assigned.
Specific service coordination activities include:
(1) Conducting the family assessment to determine the family’s priorities and concerns and updating this information in TOTS as necessary;
(2) Coordinating the performance of screenings, evaluations and assessments;
(3) Facilitating and participating in the development, review and evaluation of IFSPs;
(4) Assisting families in identifying available service providers;
(5) Coordinating and monitoring the timely delivery of appropriate early intervention services;
(6) Informing families of the availability of advocacy services;
(7) Coordinating with medical and health providers;
(8) Coordinating the funding sources for services; and
(9) Facilitating the development of a transition plan to preschool services or other services.

Minimum Qualifications
(1) Must have the ability to cooperate and work one-on-one and a team approach with families, other service providers, and school personnel.
(2) Must have organizational and documentation skills
(3) Must have good communication (written and verbal) skills
(4) Must have the ability to work without close supervision, meet deadlines, and be responsible for out-of-office travel/scheduling.

This employee must have a minimum of a Bachelor’s degree in human services, special education, or related field. Must have 2 years of documented experience working with young children ages birth through five (5) years. Must have a current driver’s license, proof of automobile insurance in compliance with State law, and be able to travel to different job sites and client homes when necessary as well as, pass a legally required Criminal Record Check and Sexual Offender Registry check.

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