Title Receptionist / Records Associate
Location Greenville, Madisonville, Hopkinsville
Job Information

RECEPTIONIST/RECORDS ASSOCIATE

REPORTING/COORDINATING RELATIONSHIP: Office Manager

SUPERVISORY RESPONSIBILITIES: N/A

PRIMARY RESPONSIBILITIES:

1) Process all incoming calls efficiently and in a caller-friendly manner
2) Perform data entry for patient registrations, service or file updates.
3) Assist Fiscal Services Department as assigned.
4) Update and maintain client payer/financial information with emphasis on same-day collections.
5) Assist Medical Records Department as assigned
6) Scan Documents into the EMR
7) Assist in utilization process as needed
8) Perform reminder calls to decrease FTA’s
9) Data entry
10) Copy and send out reports as needed
11) General transcription of dictation as needed.
12) Ensure Authorizations are obtained for all testing/individual appointments.
13) Other duties as assigned by the Office Manager or Chief Financial/Administrative Officer

MINIMUM QUALIFICATIONS:

High school graduate; proficiency in Microsoft Office and machine dictation. Proficiency with personal computers. Technical experience/interest sufficient to operate computer related hardware, i.e., multiple printers, tape drives, modem communications

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