Title Receptionist / Assessment Scheduler, Genesis
Location Hopkinsville
Job Information

RECEPTIONIST/ASSESSMENT SCHEDULER, GENESIS

REPORTING/COORDINATING RELATIONSHIP: Office Manager

SUPERVISORY RESPONSIBILITIES: None

PRIMARY RESPONSIBILITIES:

(1) Perform clerical duties for assigned programs including telephone duties (receiving, screening, and placing calls)
(2) Perform data entry for admissions.
(3) Be familiar with Genesis program functions, policies and procedures in order to knowledgeably answer client and family member questions.
(4) Prepare, copy and send reports to various agencies and facilities for admissions.
(5) Provide support including:
-Take referrals, open charts, and compile folders for admissions.
(6) Work with Admissions Coordinator to schedule assessments/admissions and update bed availability for
Genesis.
(7) Communicate with any applicable third-party payor source in order to access benefits for first-time contacts and for continued pre-authorization.
(8) Meet with Admissions Coordinator daily to update scheduled assessments/admissions and bed availability.
(9) Answer phone calls and maintain positive working relationships with referrals and referral sources.
(10) Access electronic medical records to schedule and document in client files.

MINIMUM QUALIFICATIONS:

(1) Minimum of high school diploma or GED.
(2) Data processing literacy and proficiency in data entry required.
(3) Proficiency in computer applications including word processing, database, and spreadsheet software.
(4) Technical experience/interest sufficient to operate computer-related hardware, i.e., multiple printers, modem communications, etc.
(5) Proficiency with machine transcription desirable.
(6) Two years related experience preferred.
(7) Must provide proof of a recent (less than 1-year-old) TB skin test and pass a Criminal Record Check and Sexual Offender Registry check.

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